Nuevo Pudahuel

Check out the
BIO-SANITARY MEASURES implemented at AMB airport, as well as the reactivation of flights and health protocols.

ABOUT BORDER CLOSURE IN CHILE

The opening of borders began on November 23, 2020, exclusively through Arturo Merino Benítez airport (certain conditions apply for passengers coming from the United Kingdom). Further information in our “International Flights Arrivals” section (see below).

As of December 31, 2020, all travelers, whether they are chilean, foreign residents or visiting foreigners, must undergo a mandatory 10-day quarantine. However, this can be lifted with a negative PCR result, which can be carried out from the seventh day of quarantine onwards. While waiting for their result, they must remain under quarantine. Please contact the health authority for further details.

AMB airport is operational on a 24/7 basis with both domestic and international flights, as well as cargo, all under strict bio-sanitary measures.

BIO-SANITARY AND PREVENTIVE MEASURES AT AMB AIRPORT
BIO-SANITARY AND PREVENTIVE MEASURES AT AMB AIRPORT
  • Floor markings indicating distancing: There are over 4,600 of these and they are located throughout the public sector on the 3rd floor and at the boarding gates.
  • Wearing a face mask throughout the terminal is mandatory.
  • Over 70 hand sanitizer dispensers equipped with information totems at the terminal.
  • Coppered check-in surfaces and other procedures: Copper decreases the virus’ lifespan to 2 hours vs. 48 hours on plastic.
  • Seat separation: Every other seat has been removed in order to keep the distance.
  • Separation acrylics in all check-in counters and sanitary customs.
  • Self-service luggage tagging booths.
  • Shuttle buses are disinfected twice a day.
  • Customer Service inspection for proper face mask wearing and physical distancing through megaphones.
  • Audio broadcast on airport's PA system every 15 minutes to give information on the preventive measures against COVID-19.
  • Safety video guidelines against COVID-19 on all airport screens.
DOMESTIC/NATIONAL FLIGHT REACTIVATION

AIRLINES:

LATAM

SKY

JETSMART

ROUTES:

Antofagasta

Arica

Balmaceda

Concepción

Calama

Copiapó

Iquique

La serena

Puerto montt

Punta arenas

Valdivia

Temuco

We strongly suggest that you always check directly with the relevant airline for flight information on availability, confirmation, reservations, etc.

ON DOMESTIC FLIGHTS

Vacation Pass for residents of communes in Phase 2 (Transition): Between January 4 and March 31, this one-time use pass is available at the Virtual Police Station. Passengers must specify the dates of departure and return of their trip. This pass only authorized a single destination. Not valid for communes in Phase 1 - Quarantine. Also, passengers must solicit the Sanitary Passport in c19.cl

 

If you travel across communes under stage 3 or higher, you must bring:

  • 1. ID card.
  • 2. Health passport (www.c19.cl)
  • 3. Face mask.

 

For passengers from municipalities in Stage 1 (Quarantine), the Regional Ministerial Secretary of Health reports to passengers that given the COVID-19 health emergency, everyone must present their health passport –which you can get at www.c19.cl– and only those who can show proof of one of these four purposes can travel (some regions may require a negative PCR test, please contact your health authority for more information):

Returning home:
By showing a certificate of residence issued by the neighborhood residents’ committee, as well as a bill under the passenger’s name for any service in the address where they are going.

Work purposes:
Submitting work credentials, as well as a certificate issued by the Virtual Police Station.

Medical treatment:
Submitting a permit from the Virtual Police Station.

Attending family funerals:
Submitting a permit from the Virtual Police Station.

For further information, please contact a "Salud Responde" at 600 360 7777

INTERNATIONAL FLIGHT REACTIVATION
INTERNATIONAL FLIGHT REACTIVATION

  As this information is highly subject to the changes imposed by each country regarding its borders, we recommend that you always check with the relevant airline for availability, flight confirmation, reservations, among others.

INTERNATIONAL FLIGHT REACTIVATION
  • LATAM offers flights from Santiago to Montevideo, Asuncion, Buenos Aires, La Paz, Lima, Bogota, Guayaquil, Santa Cruz de la Sierra, Miami, Sao Paulo, Madrid. Connection with Sao Paulo: Londres, Madrid, Frankfurt , México, Lisboa. Más info.: https://www.latam.com/es_cl/experiencia/coronavirus/Rutas/

  • IBERIA offers flights connecting Santiago and Madrid. (Please, check with the airline).

  • AIR FRANCE offers flights connecting Santiago - Paris. (Please, check with the airline).

  • KLM offers flights connecting Santiago and Amsterdam. (Please, check with the airline).

  • AMERICAN AIRLINES offers flights connecting Santiago - Miami. (Please, check with the airline).

  • COPA AIRLINES offers flights connecting Santiago - Panama City. (Please, check with the airline).

  • AEROLíNEAS ARGENTINAS offers flights connecting Santiago - Buenos Aires. (Please, check with the airline).

  • AVIANCA offers flights connecting Santiago - Bogotá (Please, check with the airline).

  • SKY offers flights connecting Santiago and Lima, Buenos Aires, Rio de Janeiro, Sao Paulo, Bogota (Please, check with the airline).

  • JetSMART offers flights connecting from Santiago to Buenos Aires, Lima, Arequipa, Trujillo, Bogota, Cali (Please, check with the airline).

  • UNITED offers flights connecting Santiago - Houston (Please, check with the airline).

  • BRITISH AIRWAYS has cancelled all its flights until further notice. More information, directly with the airline.

  • AEROMÉXICO offers flights connecting Santiago - Mexico City (Please, check with the airline).

  • LEVEL offers flights connecting Santiago - Barcelona (Please, check with the airline).

  • DELTA offers flights connecting Santiago - Atlanta (Please, check with the airline).

INTERNATIONAL FLIGHT DEPARTURE

No health passport or travel permit is required by the health authority. Departures on international flights are allowed. Each destination country implements its own sanitary measures and entry restrictions, so we recommend checking with the relevant authorities and the airline before traveling.

  • For passengers going to the U.S.:

    Airlines may require health documents. Some states in the U.S. have imposed mandatory quarantines on those arriving from abroad.

  • For passengers traveling to/from Europe:

    Please consult this website for more information on restrictions: https://reopen.europa.eu/es

INTERNATIONAL FLIGHT ARRIVAL

ATTENTION: Due to the information provided by the United Kingdom authorities, and its epidemiological situation, the Chilean Government has determined:

1. The cancellation of all direct flights between the UK and Chile.

2. A ban on entry to all foreign non-legal residents who have been in the UK in the last 14 days.

3. The obligation for all Chilean and legal foreign residents on a regular basis entering the country, and who have been in the UK for the last 14 days, to undertake a mandatory 14-day quarantine in Chile.

 

All other passengers must follow the current restrictions regarding the opening of borders.

 

Requirements for Chileans, foreign residents, or foreign non-residents upon entering Chile:

- All travelers must undergo a mandatory 10-day quarantine for or until they leave the country (should they stay for less than ten days). Through a negative PCR result taken from the seventh day of entry into the country, the quarantine is lifted (while waiting for the result, they must remain under quarantine).

- Negative PCR test carried out within 72 hours of taking the sample and until the departure time of the last flight to Chile.

- Traveler’s Affidavit: Health Passport and 14-day follow-up form at www.c19.cl

- Additionally for foreign non-residents: Health insurance that covers COVID-19 related services during your stay.

(All documents must be submitted before boarding the flight to Chile)

 

IMPORTANT:

In the case of non-resident foreigners who fail to present a negative result of a PCR Test for SARS-CoV-2 when entering Chile, the health authority may refuse entry to the country. Consequently, it will be the responsibility of the air company to carry out the transfer of the passenger to return him to his/her place of origin.

In the case of Chileans and residents who fail to present a negative result of a PCR Test for SARS-CoV-2 upon entry to Chile, they will be sanctioned in accordance with the local health code regulations and will have to comply with quarantine in a health residence. The costs of staying in the sanitary residence must be paid by the offender. Some exemptions could apply by the health authority if the passenger can prove the impossibility of taking a PCR Test for SARS-CoV-2 in the country of origin. Such authorization shall be granted by electronic means at the request of the interested party to the corresponding Consulate of Chile of the country where he/she is located. More information, with the respective authorities.

 

Considerations:

The health authority will check the documents and take their temperature. If the passenger shows symptoms of COVID-19, the health authority will activate their protocol. If they don’t show any symptoms, they may proceed to enter Chile, following the protocol established by the authority. The health authority allows the passenger to get out of their home during the quarantine to have a PCR test conducted in the laboratory of their choice. 

 

About Quarantine:

• The passenger may quarantine at their own home in the Metropolitan Region. It is also allowed to do so at a family member's or friend’s home in the Metropolitan Region, considering the risk involved.

• The health authority provides transitional residences in the Metropolitan Region, where every aspect is covered to ensure that passengers comply with their quarantine.

• The passenger may choose to quarantine in a hotel in the Metropolitan Region. In this case, they must specify the hotel’s information in the referral document.

• If the passenger lives in a region other than the Metropolitan Region, they may quarantine in said region, but they must travel there within 24 hours from their arrival to the country by public or private transportation, complying with the proper prevention measures.

• The health authority allows the passenger to get out of their home during the quarantine to have a PCR test conducted in the laboratory of their choice. If the result is negative, their quarantine can be lifted. Please contact “Salud Responde” at 600 360 7777 for further information.

 

For more information, please contact: "Salud Responde": 600 360 7777

FAQs

ON PASSENGERS COMING FROM THE UNITED KINGDOM

Due to the information provided by the United Kingdom authorities, and its epidemiological situation, the Chilean Government has determined:

1. The cancellation of all direct flights between the UK and Chile.

2. A ban on entry to all foreign non-legal residents who have been in the UK in the last 14 days.

3. The obligation for all Chilean and legal foreign residents on a regular basis entering the country, and who have been in the UK for the last 14 days, to undertake a mandatory 14-day quarantine in Chile.

All these measures will come into force from 0:00hrs on Tuesday 22nd December and will be transitional in nature for two weeks, after which they will be re-evaluated. In the case of foreign non-legal residents, the exceptions established in Article 2 of Supreme Decree 102 of the Ministry of the Interior and Public Security will remain in force. In the case of Chilean nationals and legal foreign residents, the compulsory quarantine will not exempt compliance with Exempt Resolution 997 of the Ministry of Public Health.

ON QUARANTINE WHEN ENTERING CHILE

Who must quarantine?

All travelers must undergo a mandatory 10-day quarantine for or until they leave the country (should they stay for less than ten days), including Chileans and/or residents passengers, as well as non-resident foreign passengers.

 

Where to quarantine?

The passenger may quarantine at their own home in the Metropolitan Region. It is also allowed to do so at a family member’s or friend’s home in the Metropolitan Region, considering the risk involved. The health authority provides transitional residences in the Metropolitan Region, where anything necessary for passengers to comply with their quarantine is covered. The passenger may opt to quarantine in a hotel in the Metropolitan Region. In this case, they must provide the hotel’s information in the referral document. If the passenger lives in another region outside of the Metropolitan Region, they can quarantine in the corresponding region and must travel to it in less than 24 hours after their arrival in the country by public or private transportation, under proper preventive measures.

 

Quarantine duration and lift:

All travelers must undergo a mandatory 10-day quarantine for or until they leave the country (should they stay for less than ten days). As of the 7th day, passengers can have a PCR test taken and if the result is negative, quarantine can be lifted. (while waiting for the result, they must remain under quarantine).

 

Transfer to regions:

All passengers who must quarantine (regardless of whether they are Chilean, residents or non-resident foreigners) and whose destination is a region or commune other than that of entry into Chile (AMB airport is located in the Metropolitan Region, commune of Pudahuel), may proceed with their journey during the first 24 hours after entering the country by public or private transportation, while complying with all relevant sanitary measures. 

REGARDING INTERNATIONAL CONNECTIONS

International connections are allowed for all passengers (Chilean, residents and non-residents). Passengers must exclusively pass through, that is, they cannot leave the boarding area to pick up their luggage or carry out immigration procedures. Once you arrive at AMB airport, the health authority will assist you in your health control. No PCR test is required to make this international connection.

ABOUT PCR TEST FOR INTERNATIONAL ARRIVALS

The method is RT PCR, real-time polymerase chain reaction, and the sample must be taken through a nasopharyngeal or saliva swab. In both cases, it must be taken by an institution validated by the Ministry of Health or the highest health authority of the country in which it is located. The examination or test of IgG/IgM antibodies in venous blood does not replace the PCR test.

The PCR test is mandatory for non-resident foreigners. The test must date back no more than 72 hours from the time the sample was taken and up to the departure time of the last flight to Chile.

The test must date back no more than 72 hours from the time the sample was taken and up to the departure time of the last flight to Chile. The health authority allows the passenger to get out of their home during the quarantine to have a PCR test conducted in the laboratory of their choice. If the result is negative, they may lift their quarantine.

ON HEALTH INSURANCE

COVID Health Insurance must be acquired in the country of origin, like any other travel insurance that provides coverage associated with COVID-19; and it must be presented before boarding the last flight to Chile. It must cover USD $ 30,000. Please contact the health authority for further details.

ON COMPANION TRANSFERS FROM/TO THE AIRPORT

The transfer from or to AMB airport for non-passengers (i.e. companions) will depend on the stage in which the commune Pudahuel is at (where the airport is located) as well as the commune where they are coming from or going to. Check this website for more details: gob.cl/coronavirus/pasoapaso/

There are no permits to pick up or drop off passengers during curfew or if the commune of Pudahuel changes to Stage 1 "Quarantine" or to Stage 2 "Transition" (weekends and holidays). Passengers must travel only through authorized transportation, their air ticket being the safe conduct (only valid for the passenger). In the case of companions, the Chilean Police does not grant permits for this purpose. If the passenger needs transportation, we recommend using official transportation or another service that has the required permits from the authorities.

AMB airport has official cabs and transfer services operating 24/7, as well as buses with fixed schedules. More Official Transportation, here.

REGARDING FLYING SAFELY IN AN AIRPLANE

Aircraft are equipped with HEPA filters in their cabins, which remove 99.97% of particles and bacteria, including the Sars-CoV-2 virus. Moreover, the air inside an aircraft is completely renewed every 2 to 3 minutes. The airflow drags the particles from above to foot level (vertically), further lowering their concentration and preventing the air from mixing across the rows. That is why physical distancing is not decisive within the air cabins, according to the International Air Transport Association (IATA).

All these measures, together with proper and mandatory use of face masks, make the cabins as sanitary as an operating room.

REGARDING DOCUMENTATION ON INTERNATIONAL FLIGHTS

As AMB airport concessionaires, we do not handle all arrivals and departures from Chile. That is up to the Chilean PDI (Investigative Police). You can contact them for proper guidance at (56 2) 2708 2659 or through email: depiaeropuerto@investigaciones.cl

ON COMMERCIAL PREMISES OPENING

At present, these are the restaurants that are operational:

- Public area: Danés, Brioche Doree, Dunkin’, Telepizza, Bon-Bon, Maxi K, Cervercería del Norte, La Pausa, Le Fournil.

- National boarding: Starbucks, Mc Donald's, Bricciole, Tamarugo.

- International boarding: Some restaurants may open depending on passenger traffic, such as Deli&Cia and Fritz.

Stores open (variable schedules): Farmacia Cruz Verde, Britt Shop, Duty-Free, Victoria’s Secret, Maxi K, Punto Musical, Mercado Gourmet, MAC, Tocs, Porsche Design, Top Sol, La Fete, Andes Gear, Bath & Body, Sunglasshut, Bobby Brown, The Body Shop, Swaroski.

Available services (variable schedules): TrueStar SecureBag, AFEX, Assist Card, Correos de Chile, Proteger tu viaje, Fotokina.

VIP lounges available: PrimeClass and Pacific Club in domestic and international departure lounges.