Nuevo Pudahuel

Check out the
BIO-SANITARY MEASURES implemented at AMB airport, as well as the reactivation of flights and health protocols.

ABOUT BORDER CLOSURE IN CHILE

The border closures remain in place, where only Chileans, residents, and exceptional cases are admitted. Visit our "Frequently Asked Questions" section for more information. This closure does not ban international flight operations or the departure of passengers from Chile. This restriction is subject to rulings by the Chilean authorities.

AMB airport is currently operating 24/7 with domestic flights and a gradual reactivation of international ones, as well as humanitarian and cargo flights, all under strict bio-sanitary measures.

BIO-SANITARY AND PREVENTIVE MEASURES AT AMB AIRPORT
BIO-SANITARY AND PREVENTIVE MEASURES AT AMB AIRPORT
  • Floor markings indicating distancing: There are over 4,600 of these and they are located throughout the public sector on the 3rd floor and at the boarding gates.
  • Wearing a face mask throughout the terminal is mandatory.
  • Over 70 hand sanitizer dispensers equipped with information totems at the terminal.
  • Coppered check-in surfaces and other procedures: Copper decreases the virus’ lifespan to 2 hours vs. 48 hours on plastic.
  • Thermal camera to measure passengers’ temperature at the national boarding entrance (AvSec).
  • Seat separation: Every other seat has been removed in order to keep the distance.
  • Separation acrylics in all check-in counters and sanitary customs.
  • Self-service luggage tagging booths.
  • Shuttle buses are disinfected twice a day.
  • Customer Service inspection for proper face mask wearing and physical distancing through megaphones.
  • Audio broadcast on airport's PA system every 15 minutes to give information on the preventive measures against COVID-19.
  • Safety video guidelines against COVID-19 on all airport screens.
DOMESTIC/NATIONAL FLIGHT REACTIVATION

AIRLINES:

LATAM

SKY

JETSMART

ROUTES:

Antofagasta

Arica

Balmaceda

Concepción

Calama

Copiapó

Iquique

La serena

Puerto montt

Punta arenas

Valdivia

Temuco

We strongly suggest that you always check directly with the relevant airline for flight information on availability, confirmation, reservations, etc.

ON DOMESTIC FLIGHTS

As of September 28th, 2020, all inspection procedures regarding documentation for domestic flights will be carried out by the Ministry of Health before the AVSEC check by the Civil Aviation Authority upon entry to national boarding. If you travel across communes under stage 3 or higher, you must bring:

For passengers from municipalities in Stage 1 (Quarantine) or Stage 2 (Transition), the Metropolitan Region Regional Ministerial Secretary of Health reports to passengers that given the COVID-19 health emergency, everyone must present their health passport –which you can get at www.c19.cl– and only those who can show proof of one of these four purposes can travel:

Returning home:
By showing a certificate of residence issued by the neighborhood residents’ committee, as well as a bill under the passenger’s name for any service in the address where they are going.

Work purposes:
Submitting work credentials, as well as a certificate issued by the Virtual Police Station.

Medical treatment:
Submitting a permit from the Virtual Police Station.

Attending family funerals:
Submitting a permit from the Virtual Police Station.

For further information, please contact a "Salud Responde" at 600 360 7777

INTERNATIONAL FLIGHT REACTIVATION
INTERNATIONAL FLIGHT REACTIVATION

  As this information is highly subject to the changes imposed by each country regarding its borders, we recommend that you always check with the relevant airline for availability, flight confirmation, reservations, among others.

INTERNATIONAL FLIGHT REACTIVATION
  • LATAM offers flights from Santiago to Lima, Bogota, Guayaquil, Santa Cruz de la Sierra, Miami, Sao Paulo, Miami. Vía Sao Paulo: Londres, Madrid, Frankfurt , México, Lisboa. Más info.: https://www.latam.com/es_cl/experiencia/coronavirus/Rutas/

  • IBERIA offers flights connecting Santiago and Madrid. (Please, check with the airline).

  • AIR FRANCE offers flights connecting Santiago - Paris. (Please, check with the airline).

  • KLM offers flights connecting Santiago and Amsterdam. (Please, check with the airline).

  • AMERICAN AIRLINES offers flights connecting Santiago - Miami. (Please, check with the airline).

  • COPA AIRLINES offers flights connecting Santiago - Panama City. (Please, check with the airline).

  • AEROLíNEAS ARGENTINAS offers flights connecting Santiago - Buenos Aires. (Please, check with the airline).

  • AVIANCA offers flights connecting Santiago - Bogotá (Please, check with the airline).

  • SKY offers flights connecting Santiago - Lima (Please, check with the airline).

  • JetSMART offers flights connecting from Santiago to Buenos Aires, Lima, Arequipa, Trujillo, Bogota, Cali (Please, check with the airline).

INTERNATIONAL FLIGHT DEPARTURE

No health passport or travel permit is required by the health authority. The closure of borders does not restrict departure on international flights thus making their departure possible. Each destination country implements its own sanitary measures and entry restrictions, so we recommend checking with the relevant authorities and the airline before traveling.

  • For passengers going to the U.S.:

    Airlines may require health documents. Please remember that if you return to Chile, you will have to undergo a mandatory 14-day quarantine in Santiago monitored by the MINSAL. Some states in the U.S. have imposed mandatory quarantines on those arriving from abroad.

  • For passengers travelling to/from Europe:

    Passengers who can travel from Europe to Chile are exclusively Chilean and foreign residents. Those who depart from Chile to Europe must be Europeans returning home. More information at: https://reopen.europa.eu/es

INTERNATIONAL FLIGHT ARRIVAL

Passengers arriving from international flights –the closure of borders only allows the entry of Chileans and/or residents– must present the affidavit –provided by the airline at the health control or at www.c19.cl– in the health control located on the way to migration. The health authority will take your temperature. If the passenger shows COVID-19 symptoms, the health authority will activate its protocol. 

If they don’t show symptoms, details on the 14-day quarantine will be provided. Persons with a negative PCR test result for SARS-CoV-2 will not be required to quarantine. If the test has been carried out abroad, it should not be older than 72 hours after the test was taken. The test conducted abroad must be by an approved laboratory authorized by the health authority of that country. The test is not available at AMB airport. The passengers (on their arrival in Chile) can carry out a PCR test in a laboratory of their choice, following the quarantine protocol and the indications of health authorities.

Regardless of the PCR test's results are, those travelers whose destination is in a region other than the one where they entered Chile may carry on with their trip during the first 24 hours after entering the country by public or private means of transport, provided they comply with all the relevant sanitary measures.

Some indications to consider about quarantine:

  • The passenger can quarantine at his or her own home in the Metropolitan Region. It is also allowed to stay at the home of a relative or friend in the Metropolitan region, taking into account the risk involved.
  • The health authority provides transitional housing in the Metropolitan region, where passengers are fully covered for quarantine purposes.
  • Passengers have the option to quarantine in a hotel in the Metropolitan region. In this case, the hotel details must be specified in the referral document.
  • If the passenger doesn’t live in the Metropolitan Region, they can quarantine there as long as they travel in a private vehicle and indicate the driver’s full name and ID number, as well as the car’s license plate, and follow the proper preventive measures. Please contact the health authority for further details.
  • In special situations or emergencies, Chilean passengers or residents will be authorized to lift their quarantine upon presentation of a negative PCR test done in Chile after arrival. However, these cases must be evaluated by the health authority to approve or reject the requirement. For further details please contact "Salud Responde": 600 360 7777 of the Ministry of Health.
  • As the passenger is under quarantine status, they cannot take domestic flights. For more information, please contact “Salud Responde” at 600 360 7777

For more information, please contact: "Salud Responde": 600 360 7777

FAQs

REGARDING BORDER CLOSURE

Please note that the border closure has been renewed every 7 to 15 days since March 18, so we recommend waiting for an official statement from the Chilean authorities about a forthcoming opening.

The closing of borders will impact neither entry nor exit:

• To foreign residents under regular immigration status, whether their application for residence or permanent stay is being processed in Chile, or whether they have a valid permanent residence or permanent stay permit granted by the Department of Immigration and Migration of the Ministry of the Interior and Public Security or Provincial Governments.

• To foreigners who are married to or have a civil union agreement with a Chilean or foreigner who is a regular resident of the national territory, and who visit Chile as tourists. This circumstance must be certified before the border control authority through the respective Civil Registry and Identification Service certificate.

• To foreigners who are married to or have a civil union agreement with a Chilean or foreigner who is a regular resident of the national territory and who has entered the country as a tourist. For such purposes, they must carry a safe-conduct according to Article 66 of the Consular Regulations, and must previously present the respective marriage certificate or civil union agreement before the relevant consulate.

• To foreigners who, for pressing reasons, must enter the country for business management purposes, as provided in the first paragraph of Article 44 of Decree-Law No. 1094, giving special priority to their benefits to the country. For such purposes, they must carry a safe-conduct according to Article 66 of the Consular Regulations.

  • To foreign parents or children of a Chilean or foreigner who are regular residents in the national territory, and who were born abroad, who enter as tourists. This circumstance must be certified by the border control authority through the respective birth certificate, duly apostilled or legalized.

Please contact the Investigative Police if you have any doubts regarding documentation, especially for residents or pending visas, and visit the Ministry of Foreign Affairs’ “Consular Services” website.

ON TRANSPORTATION FROM/TO AMB AIRPORT

Since the Pudahuel commune (where AMB airport is located) is undergoing stage 2 “Transition”, anyone can visit AMB airport (not only passengers), except for Saturdays and Sundays, and during the curfew. Remember that if the person who wants to go to the airport comes from a quarantined municipality, they will not be allowed to do so. We recommend consulting with Carabineros de Chile for further details.

If the municipality of Pudahuel changes its status to Stage 1 (Quarantine), the ticket or air ticket works as a safe conduct only for the passenger. Regarding companions, the Chilean Police Force is not granting permits for this purpose.

If the passenger needs transportation, we recommend using official transportation or another service that has the required permits from the authorities. AMB airport offers official cabs and transfer services 24/7, as well as shuttle buses. More information https://www.nuevopudahuel.cl/transporte-oficial?target=

REGARDING PCR TEST ON INTERNATIONAL ARRIVALS & DOMESTIC CONNECTIONS

Persons with a negative PCR test result for SARS-CoV-2 will not be required to quarantine. If the test has been carried out abroad, it should not be older than 72 hours after the test was taken. The test conducted abroad must be by an approved laboratory authorized by the health authority of that country. The test is not available at AMB airport. The passengers (on their arrival in Chile) can carry out a PCR test in a laboratory of their choice, following the quarantine protocol and the indications of health authorities. If the PCR test result comes back negative, your quarantine will be suspended. Please contact the health authority for further details.

Regardless of the PCR test's results are, those travelers whose destination is in a region other than the one where they entered Chile may carry on with their trip during the first 24 hours after entering the country by public or private means of transport, provided they comply with all the relevant sanitary measures.

REGARDING INTERNATIONAL CONNECTIONS

International connections are allowed for all passengers (Chilean, residents and non-residents). Passengers must exclusively pass through, that is, they cannot leave the boarding area to pick up their luggage or carry out immigration procedures. Once you arrive at AMB airport, the health authority will assist you in your health control. No PCR test is required to make this international connection.

REGARDING FLYING SAFELY IN AN AIRPLANE

Aircraft are equipped with HEPA filters in their cabins, which remove 99.97% of particles and bacteria, including the Sars-CoV-2 virus. Moreover, the air inside an aircraft is completely renewed every 2 to 3 minutes. The airflow drags the particles from above to foot level (vertically), further lowering their concentration and preventing the air from mixing across the rows. That is why physical distancing is not decisive within the air cabins, according to the International Air Transport Association (IATA).

All these measures, together with proper and mandatory use of face masks, make the cabins as sanitary as an operating room.

REGARDING DOCUMENTATION ON INTERNATIONAL FLIGHTS

As AMB airport concessionaires, we do not handle all arrivals and departures from Chile. That is up to the Chilean PDI (Investigative Police). You can contact them for proper guidance at (56 2) 2708 2659 or through email: depiaeropuerto@investigaciones.cl

ON COMMERCIAL PREMISES OPENING

At present, these are the restaurants that are operational:

  • - Public area: Danés, Brioche Doree, Dunkin’, Telepizza, Bon-Bon, Maxi K, Cervercería del Norte.
  • - National boarding: Starbucks, Mc Donald's, Bricciole, Tamarugo.
  • - International boarding: Some restaurants may open depending on passenger traffic, such as Deli&Cia between gates 17 and 18.

Stores open (variable schedules): Farmacia Cruz Verde, Britt Shop, Duty-Free, Victoria’s Secret, Maxi K, Punto Musical, Mercado Gourmet, MAC, Tocs, Porsche Design, Top Sol, La Fete, Andes Gear, Bath & Body, Sunglasshut, Bobby Brown, The Body Shop, Swaroski.

Available services (variable schedules): TrueStar SecureBag, AFEX, Assist Card, Correos de Chile, Proteger tu viaje, Fotokina. 

VIP lounges are currently unavailable.