Nuevo Pudahuel
  • INTRODUCTION

    A new dawn begins at Arturo Merino Benítez airport. During the next four years a new terminal of over 200.000 square metres will be built with an investment of over 900 million dollars. The new terminal will be ready for 2020 and the current building will be destined for domestic flights, this means that AMB capacity will increase from 16 million to 30 million passengers a year. The core of the new terminal will consist of a central processor where passengers may undertake arrivals and departures procedures as well as four piers where the departures lounges will be located. Once finished, the new terminal will be joined to the current building through two connectors. 

    The aim of these works is to deliver the highest level of service, improve passenger comfort and greatly reduce waiting times required to comply with all airport processes, thus providing our passengers with the best airport experience in South America. In the words of Nicolas Claude, Nuevo Pudahuel’s CEO, “we care about the passenger experience from the moment the passengers arrive at the airport until the moment they board their plane, offering quality service and lower waiting times.”

    The new international terminal will also mean that current airlines can strengthen operations, offering higher frequencies and new routes, and new airlines will find a reason to fly to the country offering new destinations. Air traffic growth rates have been high in the last decade, registering double digit figures in 2016. Alitalia arrived in May 2016 with direct flights Santiago – Rome, and we will have the pleasure of welcoming British Airways on the 4th of January 2016 with direct flights to London for the first time in the history of Santiago AMB airport. Low cost carrier JetSmart arrived in July 2017 launching domestic and international flights within the region, and in July 2018 we welcomed Emirates with the first route Santiago - Dubia, via Sao Paulo. The possibility of new routes is a constant opportunity. “In the future we might have a direct route to the Middle East with a direct flight that would enable the passenger to connect with some of the Middle East’s most important hubs,” says Nicolas Claude.

  • MORE SPACE AND TECHNOLOGY

    Once all new infrastructure has been built and the existing terminal remodelled, the facilities will provide Santiago airport with a space of 320.000 square metres; passenger flow will grow exponentially as the airport will be able to welcome 5.000 passengers every hour, a significant increase from the 2.400 passengers it can currently handle. Both terminal buildings will be equipped with state-of-the-art technology including complimentary and unlimited WiFi.

    The technological highlights are:

    • Cutting-edge luggage scanners.
    • Visual Docking Guidance System.
    • RFID luggage identifying labels to allow for automated Customs and SAG checks.
    • A multi-service network: To improve connectivity, the entire airport will be joined to a series of fiber-optic rings that will ensure that the future traffic demands are met.
    • Closed circuit television (CCTV): The airport will have a new CCTV digital surveillance system.
    • Central Control Monitoring System.

     

  • EXPANSION OF BOARDING AREAS

    Waiting times will be reduced through the installation of an additional 20 passport control booths, reaching a total of 56 from the current 36. In the international arrivals area, the number of passport control booths will increase from 34 to 64. Timings for each passenger’s security controls as well as hand luggage safety checks will be lower, 32 new checkpoints will almost treble passenger intake, making the security process faster. Additionally, self-check in modules will increase capacity threefold, from the 133 current modules to the 176 we will have in 2020.

    Airport processes, both domestic and international, will be more fluid through the installation of more PBB (passenger boarding bridges, also known as gangways). The gangways will increase from the current 18 to 67, and the 31 boarding gates we currently have will increase to 76. This means that the number of passengers transported from the gate to the aircraft by bus will be negligible. These improvements will also benefit airport processes for incoming and outgoing luggage and will enhance operational and safety processes.  

     

  • MORE PARKING SPACE AND BETTER CONNECTIVITY

    Currently Arturo Merino Benítez airport can accommodate up to 3.730 vehicles in the car park. Once the new terminal is finished and operative, transportation will be more convenient since car park capacity will increase by almost 50% with two car park buildings of three floors each and two open air car parks. In the words of Nicolas Claude, Nuevo Pudahuel’s CEO, “We are aware that today’s infrastructure allows for a limited car park capacity. This is why the first works that we will undertake are designed to increase car park capacity, over 5.800 space.”

    Additionally, the consortium will implement two measures to improve mobility and enhance passenger transit: electric shuttle vehicles will transport passengers from the car park to the terminal and back, and there will be moving walkways of over 4 kilometres in total length, as well as the latest technology in lifts and escalators.

  • NEW SECURITY AND INMIGRATION CONTROLS

    Visiting or returning to the country will be a faster and more efficient process due to 66 new checkpoints that will allow for faster passenger management during peak times. The Agricultural and Livestock Service (SAG) control will also be revamped with 14 new checkpoints, reducing waiting times to no more than 5 minutes. “We will speed up the process. The idea is for the passenger not to notice that we have checked her luggage so that she can freely transit through the terminal in the most efficient way possible,” says Hibert Martínez, Border Control Unit Chief at AMB airport, SAG. This public institution expects to count on 20 K-9 units to expedite the inspection process. The Customs Authority will double the amount of staff and machines to ensure the process is even faster. 

  • COMMERCIAL SPACES IMPROVEMENTS

    The new commercial layout of the new International terminal will improve the number of restaurants and retail at Arturo Merino Benítez Airport, as it will boost more square feet and improvements to our airport lounges:

    • New renowned international brands
    • New renowned Chilean brands
    • New category-layout plan, thus providing special spaces for different needs
    • New services to improve the passenger experience as renovated resting spaces and free, unlimited WiFi
    • New and diverse food & beverage services, also divided per passenger´s needs
    • New green-designed areas on top of the parking buildings, providing an awe-inspiring view for passengers
    • Commercial and retail experience throughout the passenger processes.
  • AREA

    The new international terminal will take up more than 200 thousand square meters.

  • INVESTMENT

    More than 900 million dolars.

  • CAR PARK

    Nowadays the AMB Airport can accommodate 3.730 cars. In 2020, there will be a capacity of more than 5.800 car parks, we are going to double the actual space. 

  • CONSTRUCTION

    The works involved in the construction of the new terminal and the ones for remodeling the current one will lenght 48 months (4 years).

  • CAPACITY

    From 15 million to 30 million passengers per year in just four years of ampliation.