Arrival / Departure Formalities
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What should I do to change the date or time of my flight?
You should approach your airline offices. If you are at the airport, you can go to the ticketing counters located in the third level hall at the Passenger Terminal.
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What documents should I submit to enter Chile as a tourist?
Passport, which you must have to show at the international police counter at the time of your entry.
Citizens of the following countries may enter Chile as tourists by presenting their national valid identity document: Argentina, Bolivia, Brazil, Colombia, Ecuador, Paraguay, Peru, and Uruguay. However, if these people want to later apply for a temporary resident visa in Chile, your Passport is required. -
Is it necessary to carry out some procedure or any authorization before entering Chile as a tourist?
Generally you are not required a visa or authorization to enter Chile as a tourist. However, for residents of some countries special authorization is needed, called "Visto de Turismo”, also known as "Tourist Visa" which can be requested at any Consulate of Chile.
It is recommended if you wish to travel to Chile as tourist, please visit the Chilean consulate in your country of residence for information about the requirements for admission to the country. -
What documents do I need to file if I want to travel with my under 18 years old son/daughter abroad?
If the custody of the minor has not been carified by a judge, any of his/her parents or to a third party, the minor cannot leave the country without the permission of both parents, or one who has acknowledged.
If the judge committed tuition to one of the parents or to a third party, the son/daughter cannot leave the country but with the permission of the parent or third party who has been granted the tuition.
If the personal care of the son/daughter has been entrusted to the father or the mother, the child will not leave the country but with the permission of the father or mother that’s has the legal care of the child.
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What documentation that minors must carry to enter Chile?
If the minor enters our country accompanied by both parents:
- Passport or valid identity card.
- Birth certificate or family book, attaching three photocopies.
If the minor enters our country accompanied by only one parent:
- Passport or valid identity card.
- Birth certificate or family book.
- Death certificate, in case of one of the parents death, and attaching three photocopies.
- Notarial authorization of the father who is not traveling, giving consent for thedeparture of the minor, or the authorization of the competent family court, in original and three photocopies in any of the two cases.
If the minor does not travel accompanied by their parents:
- Passport or valid identity card depending on the country of destination.
- Birth certificate or book family, enclosing three photocopies.
- Death certificate, in case both parents have past away, by attaching three photocopies.
- Notarized authorization from both parents, giving your consent for the minor, in original output plus three photocopies.
- Approval of the family court that, has given consent to the trip of the child, in original and three photocopies.
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Can I make a connection between domestic flights?
There are no direct connections between domestic flights, so after you disembark your flight, you should leave the domestic arrivals area and then go to the third level and do the check-in, bag drop and security process to access, the national departures gates.
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Can I make a connection between national/international flights?
There are no connections between domestic and international flights so you need to disembark your flight, leave the passenger arrivals area and head to the third level of the airport and perform the check-in, bag drop, security and emigration process in the international check in area.
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What are the 'duty free shop'?
They are stores, usually within airports limits, which sell foreign, national and nationalized goods, with the sole purpose of being sold for the use or consumption of the passengers of the aircraft which have a final destination an international one.
Luggage Information
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If I get a trip and my suitcase has been lost what should I do?
You need to get in contact with staff of your airline; at the counters located in the sector of removal of luggage, or by contacting airline offices in the Passenger Terminal.
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Where are the offices of the airlines to pick up a suitcase that has arrived after schedule?
Airline offices are at the second level, of the public hall of the Passenger Terminal.
Lost and Found
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Where should I ask if a object I lost has been in the airport?
If you have lost or left behind any of your belongings during your visit to the airport, please contact our Lost & Found department on this link.
Taxes
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I am foreign passenger. Would I have to pay tax of reciprocity when entering Chile?
All passengers from Australia or Mexico, must pay tax of reciprocity before reachingthe booths of international police. The tax has a value of $117 for Australian passengers and US$ 23 for Mexican passengers.
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What goods can enter Chile without payment of customs duties and taxes?
You can enter traveler luggage and articles without commercial purposes, which has been purchased in the Duty Free Shop, up to US$ 500.
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What requirements must meet the articles considered traveler luggage?
- They must not have a commercial purpose, meaning that they must be in quantities that does not exceed the use and ordinary needs of the traveler.
- Must be entered together with the traveler, or within 120 days prior or subsequent to their arrival to the country. In these latter cases, in addition, goods must come consigned to its name in the manifest or corresponding transport document.
For more information, go to the following link: www.aduana.cl
- They must not have a commercial purpose, meaning that they must be in quantities that does not exceed the use and ordinary needs of the traveler.
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What procedures I do to temporarily enter those items which do not constitute luggage of traveller?
Chilean or foreign tourists residing abroad, may temporarily enter the country up to 90 days, goods not covered by the concept of luggage of a traveler, for use in the country, and must return them abroad later.
Temporary income will be formalized through the signing of the document declaration of temporary admission of tourist’s effects, provided by the Customs Office. -
The entry of goods into the country. Does this need some procedures with other agencies?
The goods, according to their nature, must comply with authorizations and corresponding approvals demanded by other national control entities (phytosanitary, health, weapons, etc.), prior to customs.
Airport Transportation
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Are there means of transportation for arrival or departure airport?
At the airport there are the following types of official public transportation: basic taxis and Executive taxis, minibuses and buses.
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What is the value of the parking lot of the airport?
Public parking lots from the airport are divided into express, roofed and custody, whose rates are charged per minute of permanence in them, there is a time of grace for 10 min.
Other Questions
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Where can I find a money exchange office?
Inside of the Passenger Terminal, the airport features several Exchange houses, located on the first and third level of the public Hall, in international departures.